Photo Credit: Engin Akyurt
Company Insights

Launch of The Grove

November 22, 2024

Chicago, IL – ReloShare, the leading provider of emergency housing technology for social service agencies, is proud to announce the launch of The Grove, a ground-breaking platform designed to streamline finding emergency shelter for families and individuals in crisis, like those experiencing domestic violence and human trafficking. The Grove harnesses the power of real-time technology to address an urgent, pervasive issue: the administrative burdens that delay timely access to life-saving housing for those in need.

For years, social service providers have faced substantial obstacles in finding emergency shelter for their clients. Limited bed availability, inconsistent data sharing, and time-consuming processes have too often left survivors waiting, vulnerable, and without a safe place to turn. The Grove changes this landscape by empowering advocates and social service agencies with easy, efficient access to up-to-date information about bed availability across shelters and support programs.

“At ReloShare, we believe that the people on the front lines—advocates, social service providers, and coalition members—deserve tools that make their work faster and easier, especially when time is critical,” said Paige Allmendinger, Chief Product Officer. “The Grove was designed with those challenges in mind, allowing advocates to focus on what truly matters: supporting survivors.”

The Grove offers a number of innovative features to transform emergency shelter referral processes, including:

  • Real-Time Bed Availability: View current bed openings across multiple shelters at a glance, reducing the need for countless phone calls and minimizing wait times.
  • Personalized Filtering Options: Users can filter shelter space based on specific needs, such as pet-friendly accommodations, ADA accessibility, LGBTQ+ inclusivity, and support for men and boys—helping advocates quickly identify programs that meet each client’s unique requirements.
  • Integrated Alias Hotel Bookings: For times when shelter space is unavailable, users can seamlessly transition to ReloShare’s Safe Stays platform to book an alias hotel reservation. Safe Stays allows agencies to place clients in hotels without using real names, IDs, or credit cards, providing critical privacy protections in moments of crisis.

Driving Better Outcomes through Data Insights

Beyond simplifying the shelter placement process, The Grove also offers valuable insights that can help reshape emergency housing resources. By identifying trends and gaps in shelter coverage, agencies can use The Grove’s data to inform policy discussions, advocate for additional funding, and prioritize service expansion in under-resourced areas.

A Collaborative Tool for Today’s Urgent Needs

As a trusted provider to over 700 social service agencies and government entities across the U.S., ReloShare has crafted The Grove with the direct input of survivors, advocates, and shelter staff. Their guidance ensures The Grove meets the high standards and urgent needs of the field. Built by social service professionals for social service professionals, the platform was designed with flexibility, ease, and safety at its core.

For more information on The Grove or to schedule a demo, fill out an interest form or contact our team at thegrove@reloshare.com

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Launch of The Grove